Ah that’s great. It wasn’t an option when I had to get it sorted but that was a few years ago. The self-service options in the app are excellent for basic config and troubleshooting.

I have AussieBB and had to give them a call at one point to allow inbound traffic so I could expose my self-hosted server. They flicked a switch for my account and then everything came good.

If you give them a ring and explain what you’re trying to do it should get sorted out very quickly. Their customer service staff are very knowledgeable and friendly - they’re the best RSP I’ve ever had.